Complaints App for Dodia Micro Machine Tools
About the app
A client approached Codfidea Infotech to develop a complaints management system that allows their customers to submit complaints. The main aim of the client is to develop an Android interface that digitizes the entire complaints management system and thereby helps them to manage complaints and take feedback on it. The application should design for Android and is restricted to the client's customers as per our client's requirement.
- CATEGORY : Complaint Portal
- TOOLS & TECHNOLOGY: App Development
- CLIENT : Dodia Micro Machine Tools - Surat
- DATE : January 2019
Dodia Micro Machine Tools require their system has to be user friendly UI/UX and local regional language supported system. To provide seamless solution to DMMT our challenge was to identify the customer needs and flexibility of adoption of the mobile technologies to resolve such complaints.
Codfidea has provided user friendly UI/UX and local regional language supported system. Which helps them to implement it in their business. After providing Mobile app based complaints management system to their customers they have reduced lots of time with compare to traditional way of handling complaints query.
They become first among the competitors in the adoption of mobile technologies.
We have provided Native App Development, Mobile UI/UX Design, Web API and Web Portal for Admin.
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