Complaints App for Dodia Micro Machine Tools

About the app

A client approached Codfidea Infotech to develop a complaints management system that allows their customers to submit complaints. The main aim of the client is to develop an Android interface that digitizes the entire complaints management system and thereby helps them to manage complaints and take feedback on it. The application should design for Android and is restricted to the client's customers as per our client's requirement.

  • CATEGORY : Complaint Portal
  • TOOLS & TECHNOLOGY: App Development
  • CLIENT : Dodia Micro Machine Tools - Surat
  • DATE : January 2019

Challenges

Dodia Micro Machine Tools require their system has to be user friendly UI/UX and local regional  language supported system. To provide seamless solution to DMMT our challenge was to identify the customer needs and flexibility of adoption of the mobile technologies to resolve such complaints. 

Solutions

Codfidea has provided user friendly UI/UX and local regional language supported system. Which helps them to implement it in their business. After providing Mobile app based complaints management system to their customers they have reduced lots of time with compare to traditional way of handling complaints query.

They become first among the competitors in the adoption of mobile technologies.

We have provided Native App Development, Mobile UI/UX Design, Web API and Web Portal for Admin.

Testimonial

Tushar Dodia - DMMT, Surat

Tushar Dodia - DMMT, Surat

The aim was to build Android App in the Gujarati language that has a few important features with a clean, easy to use but modern style. They understand what I’m looking for and they deliver accordingly. I have been using Codfidea's services to help build and maintain my complaints app and web backend. 

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